In this article, we will look at why getting reliable business broadband is a must. It’s just as important as having reliable business phone providers and in fact the two services can work together especially if you choose a VoIP solution. Reliability is the key to VoIP communication, to your web server if you self-host and to so many other business functions.
You can also get service level agreements with business broadband providers that will guarantee 99.95% up time which is plenty for your website and for your phone calls. In this article we’ll have a look at why business broadband is better for both your services offered by your business phone providers on VoIP and for many other reasons.
Business Phone Providers
Businesses these days have the choice between landline connectivity and business phone provider services through VoIP. VoIP is the voice over internet protocol and is becoming increasingly popular. In fact, surveys of the top chief technology officers of large organisations have predicted that landlines will become obsolete for your business in the future and that the majority of services will be run over VoIP because of the cost effectiveness and the range of functions and features available.
Indeed, it’s normally much cheaper to send calls over the internet than it is to do so over the phone. You only have to look at the possibility of making Skype to Skype calls for free to anywhere in the world and you’ll understand what I’m talking about. It’s really a good idea to go for VoIP but you do need a stable connection.
Residential broadband tends to be less reliable than business broadband and it’s therefore important to go for a business broadband solution if this is the way that you manage your phone.
The Benefits of Business Broadband
Now let’s have a look at some of the benefits of business broadband including e-mails, addresses and web space, static IP addresses network priority, contention rations, customer support, download allowances, upload speeds, and security.
Let’s end by taking a look at some of the main business broadband providers available on the market.
E-mail Addresses and Web Domain Space
With many business broadband providers, you will receive free e-mail addresses and web space. In this way, you can set up your own mail server and set up your own website and host them for free. These expenses are not insignificant especially if you have multiple domains. Look out for the amount of web space you get because if you’re hosting a catalogue based web site, you may not get enough.
Indeed, you’ll also probably get virus protection and a number of other additional services to go along with the e-mails and web space. Eclipse is a very good award winning provider for small business that offers these services.
Static IP Addresses
Static IP addresses are excellent for business because they are essentially providing each device with an address. This makes the computers identifiable on the local network but also around the world. If for example, you have a web server that is used to host your websites, then it needs to have a static IP address or the domain names simply won’t point to a particular computer and the files that are on it.
If you have a static IP address, you can also access your computer from anywhere in the world. For example, if you want to remote control your computer, access files, software and so forth, then the static IP address is really handy. You can do these things with a dynamic IP address such as found on residential broadband, but you’ll have to have someone at the other end telling you the IP address that has been assigned to the device at the time of connecting to the internet.
Static IP addresses can also help you to set up your CCTV network if appropriate and also your private networks, FTP servers, and also allow you to do offsite server duplication.
Priority Network Access
When it comes to business broadband, you are considered a premium customer. You’ll therefore receive prioritised access to the networks and will not be slowed down during peak periods. It’s kind of like having your own motorway lane on the road where residential customers are held up by lorries, caravans, and slow vehicles but you are able to overtake and do what you need to do at the speed you want to do it.
On residential broadband, you tend to see contention ratios of 50:1. That means there are 50 people connected on the line from their homes. However, with business broadband you normally only have 20 businesses on a line at any one time. And you can even go for leased lines at one to one where you’re the only person on the line.
Leased lines on fibre optic connections may cause up to £650 per month for symmetric 100Mbps connection with equal upload and download speeds. You can choose different levels and grades of package depending on your particular requirements but it’s important that you get a service that is unhindered by other people’s connections and that you get the maximum efficiency possible.
Customer Support Levels
The customer support levels on business broadband tend to be much higher than on residential broadband, you’ll have your calls answered quicker. You’ll have better qualified people at the other end of the line and you may also have service level agreements that have been met by these service providers. For example, BT broadband will offer 99.95% uptime on some of their packages and this is sufficient for just about any business function.
Fair usage policies and traffic management policies tend to hinder the performance of residential broadband. However, business broadband tends to be unlimited in the true sense or have very high downloads, you aren’t normally restricted by the policies of the provider and you won’t have your usage curbed in any way.
Internet service providers understand that you need to make your VoIP calls from your business phone providers at any time of the day or night and that you need to have the top level service possible.
The upload speeds on business broadband tends to be better and therefore the VoIP from our business phone providers is more effective. If you have many people on the same connection making phone calls, then you’ll need good upload and download speeds. Some business broadband offers symmetric broadband with the same upload and download speeds and therefore you can do the things that you need to do much better and your VoIP business phone providers offer much better service levels.
The faster uploads even happen on the basic ADSL connections where you may get up to 2.5Mbps but you can also get up to 100Mbps fibre optic broadband symmetric connections too.
The security available on your broadband is an important aspect of your business solution. Virus protections, Spyware and firewalls are crucial to the prolonged running of your business. If you have fixed IP addresses, you may well be subject to more attention from hackers. Therefore, you need to have the best level protection possible.
Business Broadband Solutions that Work Well with Business Phone Providers
Some of the best providers for business that can also be integrated with your business phone provider’s solution include BT Business, O2 Business, Eclipse, Primus Business, Plusnet Business, Spitfire, XLN Telecom and TalkTalk Business.
The business phone providers were many and Sam Jones wanted to narrow down his choices. By comparing deals online with sites like uSwitch he could see which ones would offer him the best deals.