There are so many auto shops out there, that the competition is fierce. Some offer package deals, speedy service, or guarantee customer satisfaction. Some are brand new, and some have been servicing clients for what seems like hundreds of years. Finding the right auto body shop for your needs can be difficult, especially if you have a new car or have just moved to a new city. However, it is also important to look for specific services and pay attention to the factors that are most necessary to your current situation. If you follow the tips below, you will be finding the right auto body shop for you in no time.
When looking into auto body shops it is important to consider a few key factors, including cost and quality of work, overhead, location, and your vehicle itself. For example, if you have an antique import car, you will be looking for an auto body shop that specializes in managing and repairing parts for your specific car company. Perhaps the most important factors to consider, however, are location and overhead, customer ratings, and a list of questions to ask your auto body technicians.
It’s Cliché but, Referrals
Customer ratings are becoming more easy to access than ever, and you can go through the yellow pages, find the auto body shops that interest you, and see their scores on sites like Yelp and other review pages. You should also ask any friends or colleagues from work about which shops they have heard good things about. Chances are, if someone has had a wonderful, or horrible experience, they will be willing to share it with you and offer you insight into the auto body shops in your area. Comparing and contrasting reviews is also a great tool for helping you get the inside scoop on each shop before you even call or visit.
Consider location of the shop and the overhead, rent, and employee pay for each shop once you start narrowing down your search. If the auto body shop is in a sketchy part of town, the rent is likely to be cheaper and so are their overhead charges, whereas shops in ritzy neighborhoods will have higher rent and overhead costs. If a shop has a bunch of employees and customer service representatives, they will also have to charge more overhead to cover the cost of employee salary, something that will already be included in your bill. How many people does it take to work on your car and swipe your credit card? Choosing to get estimates from auto repair places that have fewer employees and mechanics will usually result in a less expensive bill, if that is your primary concern.
Having informed conversations with the technicians once you do choose which shops to narrow down to and get estimates from is the best way to make your final choice. You should come to each discussion prepared to ask questions about what is included in the services offered. This not only prevents you from being taken advantage of, but allows you to really compare the specifics of the estimates themselves based on service and action steps instead of cost alone. For example, many shops will offer to include a warranty or guarantee with your service for an extra pricey sum, but some of these warranties may not really cover much. Having the representative or mechanic explain exactly how the charges add up and what you will really be getting allows you to see past the glimmer and shine of some auto shops, and help you present yourself as an informed potential client who will not stand for sub-par service.
Taking these steps prevents you from getting swindled, and also helps you develop a mutually respectful relationship with the technicians. When you inform yourself and ask questions, you are able to find the right auto body shop for you.
You don’t need an auto body shop until you suddenly do. At that point, you’re flustered, angry and trying to avoid being ripped off. The team at Price Benowitz understands the issues that result from a vehicle accident. Follow these steps and you’ll be back on the road in no time. Don’t forget to contact a Virginia car accident lawyer as well to make sure that you are justly compensated for your loss.